Privacy Policy

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website or services.

1. Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Business details provided via enquiry or application forms
• Information shared during consultations or communications
• Payment and billing details (processed securely by third-party providers)

We only collect information that is necessary for legitimate business and service delivery purposes.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and applications
• Assess eligibility for services
• Deliver consulting services
• Manage bookings, payments, and communications
• Maintain internal records and improve our services
• Comply with legal or regulatory obligations

We do not sell or misuse personal data.

3. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Performance of a contract (service delivery)
• Legitimate business interests
• Consent (where explicitly provided)
• Legal or regulatory compliance

 

4. Data Storage & Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, or disclosure.

Personal data may be stored and processed using secure third-party platforms such as:

• Scheduling and booking tools
• Payment processors
• Cloud storage or document management systems

All platforms used comply with applicable data protection standards.

5. Data Sharing

We only share personal data where necessary to operate our business, including with trusted service providers such as:

• Payment processors
• Scheduling platforms
• Website or form service providers

We do not share personal data with third parties for marketing purposes.

6. Data Retention

Personal data is retained only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Object to or restrict certain processing
• Withdraw consent where consent has been given

Requests can be made in writing and will be handled within a reasonable timeframe.

8. Cookies

Our website may use cookies or similar technologies to improve user experience and website functionality.

Where required, cookie preferences can be managed through browser settings or cookie consent tools.

9. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices.

The most current version will always be available on our website.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, you may contact us via the contact details provided on our website.